Terms Of Service
Copyright And Trademarks
All content, information, designs, layouts, logos, trademarks, and other intellectual property contained in this website are protected by copyrights, trademarks, and other intellectual property rights held by us or by other parties that have granted to us the license to make use of them. All persons accessing this website agree to make use of its content in a manner that does not infringe such rights.
Link Sites
We make no guarantee whatsoever regarding the content of the websites that are linked from this website or the websites of others containing links to this website (collectively the “Linked Sites”) as other parties are responsible for the operation of the Linked Sites. Moreover, when making use of the Linked Sites, it is necessary for you to agree with and abide by the terms and conditions of usage of those sites.
Links from Other Websites
When providing a link to this website from other websites, please obtain permission from us in advance. For those wishing to provide such a link to this website from other websites, please send us a request form. In addition, when providing such links, the link should access the home page of this website (URL http://vvenace.com/) and state clearly that this URL is a link to this website.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
Order Cancellation
If you want to cancel your order, please email us at “tech@venace.com” or call us at +86-20-82303742 (9am-6pm PST, M-F) within 1 hour of placing the order and before 12pm Central. We will issue a full refund if the order is canceled and the product has not yet shipped. If one hour has passed, the order will be processed for shipping and on-time delivery. At that point, it cannot be canceled and will need to go through the Return Merchandise Authorization process. Shipping costs for returned merchandise will be deducted from your refund. If you refuse delivery of an order, Venace will deduct the cost of shipping from your refund.
Shipping Address Modification
Because we aim to fulfill orders as quickly as possible, after 12 p.m. PST each day, we cannot change the shipping address or other details on your order. You are welcome to return the item to us in accordance with our Return Policy.
Sales Tax
Sales tax will be charged on most of the orders shipped to destinations within the US. The sales tax rate depends on your zip code on shipping address. For additional details on sales tax rates and to see what rate applies to you, please visit this website. Please note that many factors can change between the time you place an order and the time of payment, which could affect the calculation of sales taxes. The amount appearing on your order as estimated tax may differ from the sales taxes ultimately charged.
Applicable Laws
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of America and China.
ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
User-Generated Content
Customer Service
sales@venace.com
tech@venace.com
Monday - Friday
9:00 - 18:00 (PST)
