Privacy Policy

This Privacy Policy explains how your personal information is collected, used, shared, and processed when you visit or make a purchase from Vvenace.com (the “Site”).

By using the Site or placing an order, you acknowledge and agree to the practices, requirements, and policies described in this Privacy Policy. You also consent to our collection, use, sharing, and processing of your personal information as outlined here.

If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some cookies installed on your device. As you browse the Site, we may also collect information about the individual pages or products you view, the websites or search terms that referred you to the Site, and your interactions with the Site. We refer to this as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies – Small data files placed on your device that often include a unique, anonymous identifier. You can learn more about cookies and how to disable them by visiting www.allaboutcookies.org.
  • Log files – These track actions on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels – Electronic files that help us understand how you browse the Site.

Additionally, when you make or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Your name
  • Billing and shipping address
  • Payment details (including credit card numbers)
  • Email address
  • Phone number
  • Any additional information you provide when contacting us via the Site, phone, email, or other means

We refer to this as “Order Information.”

When we mention “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

Please note that this list is not exhaustive. It highlights some of the most common instances in which we may collect personal information about you.

How Do We Use Your Personal Information?

We use the order information we collect to fulfill any orders placed through the Site, including processing your payment, arranging shipping, and providing invoices and/or order confirmations. Additionally, we use this information to:

  • Communicate with you
  • Screen orders for potential risks or fraud
  • Provide you with information or promotional content about our products or services, when aligned with the preferences you've shared with us
  • Carry out any other purposes for which we notify you at the time of obtaining your consent

We also use the device information we collect to help detect potential risks or fraud (especially using your IP address), and more broadly to improve and optimize the Site—for example, by generating analytics on how users browse and interact with the Site, and by assessing the performance of our marketing and advertising campaigns.

Sharing Your Personal Information

As mentioned above, we may share your personal information with third-party service providers to help us operate and improve the Site and fulfill your orders. For example, we use Google Analytics to understand how our customers use the website. You can learn more about how Google handles your personal information here:
https://www.google.com/intl/en/policies/privacy/
You can opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout

We may also share your personal information as required to comply with applicable laws and regulations, to respond to subpoenas, search warrants, or other lawful requests, or to protect our legal rights.

In certain cases, we may collect, use, share, or process your information for purposes not listed above. However, unless permitted by applicable data privacy laws, we will always inform you and seek your consent before doing so.

Behavioral Advertising

As previously mentioned, we may use your personal information to provide targeted advertisements or marketing communications we believe may interest you. To learn more about how targeted advertising works, visit the Network Advertising Initiative (NAI) educational page:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising using the links below:

You can also visit the Digital Advertising Alliance opt-out portal here:
http://optout.aboutads.info/

Do Not Track

Please note that we do not alter our Site’s data collection and usage practices when we detect a “Do Not Track” signal from your browser.

Information for Children

The Site is not intended for children under the age of 13. We do not knowingly collect or store personal information from children under 13, and no part of the Site is directed at them.

If you are a parent or legal guardian, please do not allow a child under your care to submit personal information on the Site. If we discover that we have collected personal information from a child under 13 without verified parental consent, we will take steps to delete the data and close any associated accounts.

If, however, a child under your care has submitted information and you consent to its processing, you agree to the terms of this Privacy Policy on their behalf.

Does This Website Transfer Your Personal Information Abroad?

For certain purposes, your personal information may be transferred, stored, or processed outside of your country of residence. We will only transfer your personal information in accordance with applicable privacy laws and regulations.

Your Rights

If you are a resident of the European Economic Area (EEA), you have the right to:

  • Access the personal information we hold about you

  • Request corrections, updates, or deletions of your data

If you would like to exercise these rights, please contact us using the details provided below.

Additionally, if you are an EEA resident, please note that we process your data:

  • To fulfill contracts we may have with you (e.g., if you place an order), or

  • To pursue our legitimate business interests, as outlined above

Please also be aware that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will retain your order information for our records unless you request that we delete it.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. All updates will take effect immediately once posted on this page and will apply to your continued use of the Site.

By continuing to use the Site after changes are posted, you accept and agree to the updated Privacy Policy. We encourage you to check this page periodically for any changes, as they are binding.

Contact Us

If you have any questions about this Privacy Policy, our data practices, or if you would like to make a complaint, please contact us at:
tech@venace.com

Last modified: July 29, 2025